Monday, July 25

4:00 pm – 7:00 pm
Registration & Badge Pickup

2nd Floor East (top of Grand Staircase)

Tuesday, July 26

6:00 am – 9:00 am
Registration & Badge Pickup

2nd Floor East (top of Grand Staircase)

7:00 am – 3:30 pm
Yamaha Golf Outing

Bulls Bay Golf Club

7:00 am – Shuttles depart from The Charleston Place
7:45 am-8:45 am – Welcome Breakfast
9:00 am – Shotgun start
Lunch Stations served on the course
Reception & Prize Giving immediately following play
3:30 pm – Shuttles depart from Bulls Bay

3:00 pm – 5:30 pm
Registration & Badge Pickup

2nd Floor East (top of Grand Staircase)

6:15 pm – 10:00 pm
Toptracer Opening Reception
Charleston RiverDogs vs. Down East Wood Ducks

The Segra Club at Joseph P. Riley Jr. Park

6:15 pm – Shuttles depart from The Charleston Place
8:00 pm – 10:00 pm – Shuttles depart from Joseph P. Riley Jr. Park – Charleston RiverDogs


Wednesday, July 27

7:00 am – 5:00 pm
Registration & Badge Pickup

Willow Hall

7:30 am – 9:00 am

Willow/Magnolia Hall

9:00 am – 9:15 am


Opening Remarks

Willow/Magnolia Ballroom

Jay Karen | Chief Executive Officer | NGCOA

9:15 am – 10:45 am
Labor Management in an Unstable Workforce — What Makes Your Talent Tick… and What Ticks Them Off?

Anna Liotta | CEO | Resultance, Inc.

As leaders, we’re being asked to do something that’s never been done before. In an unprecedented time of global change, we are now called to create an inclusive experience for a diverse, multi-generational workforce that’s empowered, informed, and very, very vocal. With labor and hiring constraints reaching a boiling point across the golf industry, join Anna Liotta — a world-renowned authority on management and relationship-building — as she shares how you can attract different generations of talent to collaborate, engage and create experiences of mutual trust and belonging. Truly understanding your frontline, back office and senior-level talent will not only create much-needed stability across the workforce, but it also sparks a significantly more efficient and bottomline-boosting operation.

10:45 am – 11:00 am
Networking Break
11:00 am – 12:00 pm
No Time To Buy — Understanding an Unprecedented Economy

Anirban Basu | Chairman & CEO | Sage Policy Group

In these economic times like none other, Dr. Anirban Basu will supply in-depth analysis of the major factors shaping economic outcomes, including elevated inflation, the lingering pandemic, worker shortages, war in Europe, rising interest rates, and stepped up infrastructure spending. Is there more growth in our future? Is another recession on the way? Dr. Basu will forecast the year to come and discuss what on the horizon is crucial for club operations.

12:00 pm – 1:15 pm

The Riviera Theater

1:15 pm – 2:15 pm
Connect the CORD — How Emotional Intelligence Helps Us Lead and Adapt to Change

Christopher D. Connors | Bestselling Author & Executive Coach

Emotional intelligence enables us to Communicate, identify Opportunities, build Relationships and make smart Decisions — and Christopher will “Connect the CORD.” Learn the qualities of an emotionally intelligent leader, explore why EQ matters and take away actionable ideas and strategies on how to integrate EQ into your daily business for maximum impact. Chris will highlight the styles of emotionally intelligent leadership and how each one fits particular situations. Plus, identify obstacles and blind spots to be aware of, while discovering how an emotionally intelligent leadership approach enables you to manage these successfully.

2:15 pm – 2:30 pm
Networking Break
2:30 pm – 4:00 pm
MCOR22 Caucus: Tackling Critical Topics with “Peer to Peer” Solution Discovery

Last year’s inaugural caucus format was so well-received and beneficial, we’re bringing it back for MCOR22! We’ve identified — and will be carefully dissecting — some of the most pressing issues and business-related hurdles across the multi-course and golf resort operations landscape.

The floor will be open for candid attendee engagement: Grappling with hiring and other labor issues? Worried about the economic outlook? Seeking clarity on emerging industry trends? What business issues are critical for you at this moment and keep you up at night?

There isn’t always a “one size fits all” approach to these issues so there’s no better audience than our experienced, influential MCOR22 attendees. The MCOR22 Caucus is YOUR chance to share YOUR real-world experiences, best practices, ideas, strategies and solutions for challenges facing your golf business peers.

JUST ADDED: United States Senator Roy Blunt (R- MO) will join MCOR22 virtually from D.C. at 3:30pm ET to conclude the MCOR22 Caucus! Senator Blunt serves as the Chairman of the Senate Republican Policy Committee and as the Ranking Member of the Senate Rules Committee. Hear his thoughts on the current economic climate, potential legislation on his radar, and other policies and programs coming soon. Be there to engage with a sitting US Senator and hear what’s happening… direct from D.C.!


4:00 pm – 4:15 pm
Networking Break
4:15 pm – 5:30 pm
Closing Q&A: A Chat with USGA’s CEO Mike Whan

Mike Whan | CEO | United States Golf Association (USGA)

We welcome USGA CEO Mike Whan to the Multi-Course & Resort Operators Retreat 2022 stage for an insightful and interactive Q&A. After more than 10 years as LPGA Commissioner, Mike recently took the helm at the USGA and has already made his mark. You’ll learn from and engage with one of the most influential present-day leaders of our game. Discover how he’s navigated these unprecedented times in professional golf, learn the playability, agronomy and other industry-critical trends he’s been seeing across our sport, hear more about his goals for the USGA over the next decade and the role golf course operators play, and ask him your questions about our industry in this interactive format!

6:30 pm – 9:30 pm
aboutGOLF Closing Reception
Strolling Dinner

The Riviera Theater

See details.